Our team of 50+ IT technicians is here to support your healthcare practice and will keep your information safe and secure. At Stratosphere Networks, we know that being a healthcare provider is a 24/7 job. Our live held desk consultants are available round-the-clock and are always proactively monitoring your IT infrastructure in order to assist you and your staff with any IT issues that may arise.
Our missions is to give our clients a competitive advantage in their industry by providing them with the best-in-class IT solutions. We are constantly updating and upgrading our software, hardware and programs to ensure that we are always providing our clients with premium IT support. Already have an in-house IT team? Stratosphere Networks provides training and additional assistance should your team run into any obstacles that may require extra guidance.
Healthcare IT Support
Your job as a healthcare provider is extremely important. You need to focus as much time and energy on your patients without worrying about IT issues. Call us today at (877) 599-3999 to speak with one of our friendly consultants. You can also visit StratosphereNetworks.com for a free IT consultation.
Flat-Rate IT Plans
Do you worry about service charges from your IT company? Have you ever been charged for services you didn’t receive or for time used by an IT technician regardless if the situation was resolved? You shouldn’t have to stress about your IT bill month-to-month. Our flat-rate IT plans are set up to match your practice and your budget, so you’ll never have unexpected costs or inconsistent bills.
Managed Service Provider
We provide complete server and network management to fully support your practice. Our desktop support services include managing common, everyday issues like spyware, spam, installation, removal and new user set up. Our infrastructure management includes router support and remote VPN support. We also provide security features because just like you keep your patients safe from viruses, we’ll keep your IT system healthy and protected from viruses and malware.
Network Operations Center
Our Network Operations Center (NOC) is stocked with all of the tools needed to provide your practice with the best technology available. We have levels 1, 2 and 3 IT technicians that are available round-the-clock to protect your systems from any unexpected issues. Headquartered in Chicago, Stratosphere Networks also has technicians stationed around the country to provide nationwide support to any location. Although 95 percent of our help desk tickets are solved on first contact, we guarantee that an IT technician will be at your location within four hours of the initial call should you need onsite assistance.